New products

Frequently Asked Questions

How long does shipping take?

Shipping times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed within 2-5 business days, and standard shipping takes an additional 3-7 business days within the US.

What types of apparel and sizes do you offer?

City Soul offers a variety of apparel options to showcase your local pride, including t-shirts, hoodies, tank tops, and sweatshirts. Our sizes typically range from XS to 3XL for most styles, with some products available in extended sizes. Each product page lists the specific size range available for that item. We strive to be inclusive and offer options for various body types. If you're unsure about sizing, check the detailed size chart on each product page to find the best fit for you.

How do I care for my City Soul apparel?

To keep your City Soul apparel looking its best, we recommend washing it inside out in cold water and hanging it to dry. Avoid using bleach or ironing directly on the printed design. Each item comes with specific care instructions on the label.

Can I customize my order or request a design for my city?

Currently, we offer pre-designed apparel featuring various cities. While we don't offer individual customization, we're always expanding our collection. If you'd like to suggest a city or design idea, please reach out to us through our contact page. We love hearing from our customers and consider all suggestions for future designs!

What's your return policy?

We want you to love your City Soul apparel! If you're not satisfied with your purchase, you can return unworn, unwashed items in their original packaging within 30 days of delivery. Please note that due to the nature of our products, we can only accept returns for defective or damaged items. Contact our customer service team to initiate a return.